1. Introduction
Haida Capital Inc. and its subsidiaries ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.haidacapital.com and access the platform (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect: on this Website; in email, text and other electronic messages between you and this Website; through mobile and desktop applications you download from this Website; and when you interact with our advertising and applications on third-party websites and services that link to this policy.
It does not apply to information collected by us offline, by any third party, or through any other means.
Please read this policy carefully. By accessing or using this Website, you agree to this privacy policy. Your continued use after we make changes is deemed acceptance of those changes — please check periodically.
2. Children Under 18
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. If we learn we have collected personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at support@haidacapital.com.
3. Information We Collect About You
We collect several types of information from and about users of our Website, including: personally identifiable information (name, date of birth, gender, signature, utility bills, photographs, postal address, email address, telephone number, social security or tax ID number, photo ID); transactional information (loan requests, loan amounts, loan payment information, transaction history, cryptocurrency wallet information, financial data such as bank name and account number); information that does not individually identify you; and information about your internet connection, the equipment you use, and usage details.
We collect this information directly from you when you provide it; automatically as you navigate the site (usage details, IP addresses, cookies); and from third parties such as our business partners.
Identity
Name, DOB, photo ID, tax ID, address
Financial
Loans, transactions, wallet addresses, bank details
Technical
IP address, browser, device, usage patterns
4. Information You Provide to Us
This includes information you provide by filling in forms on our Website, records of your correspondence with us, your responses to surveys, and details of transactions you carry out through our Website.
5. Automatic Data Collection
Details of your visits to our Website, including traffic data, location data, logs, and the resources you access. Information about your computer and internet connection, including your IP address, operating system, and browser type.
Our ad partners and ad networks may use cookies and related technologies to collect information when ads are delivered, but we do not link to or provide them with your account details. We cannot see advertisers' cookies and advertisers will not see ours.
The information we collect automatically is statistical data and does not include personal information, but we may associate it with personal information collected in other ways. It helps us improve our Website and deliver a more personalized service.
6. Information from Third Parties
We use analytics partners (such as Google Analytics) to help analyze usage and traffic for our services.
We utilize FullStory, a third-party SaaS analytics service, to enhance your experience. FullStory allows us to watch session playback for usability insights. Information about FullStory: www.fullstory.com/optout. FullStory ensures your data is securely stored and accessible only to us; we have configured it to exclude personal identifiable information.
We obtain information about you from public databases and ID verification partners to verify your identity in accordance with applicable law (anti-money-laundering compliance).
We may analyze public blockchain data to ensure parties utilizing our services are not engaged in illegal or prohibited activity.
7. How We Use Your Information
To present our Website; to provide you with information, products, or services you request; to process loans, transactions, and payments; to prevent fraud; to respond to inquiries; to research and improve our services; to send notices about your account; to enforce our rights and contracts; to notify you about changes; to market our services; to detect fraud; to maintain regulatory compliance (KYC, AML); to ensure network and information security; to facilitate corporate transactions; and for any other purpose with your consent.
8. Legal Basis for Processing
We rely on: performance of a contract; compliance with the law or public interest; our legitimate interests (provided they do not override your rights and freedoms); and your consent.
9. Disclosure of Your Information
We may disclose aggregated information without restriction. We may disclose personal information to: our subsidiaries and affiliates; service providers bound by confidentiality obligations; identity-verification providers; payment processors and financial institutions; a buyer in the event of a merger, restructuring, or sale of assets; and to fulfil any other purpose disclosed when you provide the information.
We may also disclose your information to comply with court orders, laws, regulatory requirements, or legal processes; to enforce our terms; and to protect our rights, property, or safety.
We do not sell, rent, or lease personal information to any third parties.
This applies globally, across all jurisdictions, without exception.
10. Choices About How We Use Your Information
You can set your browser to refuse cookies. You may opt out of promotional emails by adjusting your account profile or sending an email to support@haidacapital.com.
11. Accessing and Correcting Your Information
You can review and change your personal information by logging in to your account profile page. You may also email us to request access, correction, or deletion of personal information. Note we cannot delete personal information except by also deleting your user account.
12. Jurisdiction-Specific Privacy Rights
Depending on your jurisdiction, you may have rights of access, portability, rectification, erasure, withdrawal of consent, and restriction of processing.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to access and delete personal information, the right to know categories of information collected and sold, and the right to non-discrimination for exercising these rights. We do not sell your personal information in the ordinary course of business.
Right to access
Request a copy of the data we hold about you.
Right to delete
Request erasure of personal information.
Right to portability
Export your data in a structured, machine-readable format.
Right to object
Opt out of processing based on legitimate interests.
13. Unsubscribe / Opt Out
Email support@haidacapital.com with your request, or follow the steps in "Accessing and Correcting Your Information" above.
14. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Payment transactions are encrypted.
The safety and security of your information also depends on you. Where you have a password for access to certain parts of our Website, you are responsible for keeping this password confidential.
AES-256
Encryption at rest
TLS 1.3
Encryption in transit
SOC 2
Type II audited
15. Changes to This Policy
We will post any changes to our privacy policy on this page. If we make material changes, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page.
16. Contact
To ask questions or comment about this privacy policy, contact us at support@haidacapital.com.